How We Do It

People with Connections - Partnering with You

Long-established Carrier Connections

Freight cost and service negotiations are possible through AFS's long-standing Carrier Connections and Strategic Network Alliances.

Customer Service and Call Centre

AFS’s ability to respond quickly and efficiently to each client’s freight management and supply chain challenges is through knowledge, expertise and advanced internal systems and processes.

AFS Freight Management services are backed by an impressive and sophisticated Customer Service and Call Centre located at their headquarters in Niddrie, Victoria. The Customer Service Team operates with a sense of urgency at all times, and provides clients with a single point of contact for all of their freight management needs and enquiries.


People with Technologies - Partnering with You

AFS’s remarkable ability to drill-down and uncover the issues that have the potential to negatively impact their clients’ businesses, is supported by their extraordinary knowledge of the freight industry, coupled with their unique and flexible software and technological solutions.

This enables:

  • Rigorous audits and analysis of freight costs and supply chain logistics
  • Consolidation of logistics management and freight needs to free up valuable resources
  • Full end to end implementation of recommended strategies
  • Ongoing support


AFS Freightlink

Unique and Flexible Freight Management Software Solutions

AFS FreightLink is a fully integrated software solution that can be tailored to meet the unique requirements of any business. A fast, efficient and cost effective system, AFS FreightLink empowers clients to understand their freight and supply chain needs while ensuring they can drive costs down, sustain efficiencies and manage their entire freight process.

AFS will:

  • Proactively collaborate with relevant staff to tailor the software
  • Install AFS Freightlink on-site (client premises)
  • Train relevant staff, as and when required
  • Provide ongoing expert knowledge, advice, support and updates
  • Analyse and act quickly on data generated by AFS FreightLink

Key benefits:

  • Fast
  • Comprehensive
  • Customised
  • Scalable
  • Implemented On Site
  • Easy To Use
  • Reliable
  • Electronically upgraded


What do our Customers saying about us?

  • We utilise their services for freight management advice and other operational aspects such as customer service enquiries, billing consolidation and vetting, KPI management and quality service reporting.

    Paul Rush // National Operations Manager